Welcome to Novastorya, your destination for stylish and trendy women’s clothing. At Novastorya, we are committed to protecting your privacy and ensuring the security of your personal information. This privacy policy outlines how we collect, use, disclose, and protect the information you provide to us when you visit our website or interact with our services.

1. Information We Collect

When you visit Novastorya or make a purchase, we may collect the following types of information:

• Personal information: such as your name, email address, shipping address, billing address, and phone number.

• Payment information: such as credit card details or other payment methods.

• Browsing information: such as your IP address, browser type, device information, and cookies.

2. How We Collect Information

We collect information in the following ways:

• Information you provide: when you create an account, make a purchase, subscribe to our newsletter, or contact us for support.

• Automatic collection: through cookies and similar tracking technologies when you use our website.

3. Use of Information

We use the information we collect for the following purposes

• To process and fulfill your orders.

• To communicate with you about your orders, products, promotions, and updates.

• To personalize your shopping experience and improve our website.

• ⁠To detect and prevent fraud or abuse.

• To comply with legal obligations.

4. Returns and refunds

In accordance with our business practices, we do not offer refunds, returns, or exchanges for products or services purchased through our platform. We kindly ask users to review their selections carefully before making a purchase, as all transactions are considered final.

5. Data Security

We take the security of your information seriously and implement appropriate measures to protect it from unauthorized access, disclosure, alteration, or destruction.

6. Third-party Sharing

We may share your information with third-party service providers who assist us in operating our website, processing payments, fulfilling orders, or conducting marketing activities. These third parties are obligated to protect your information and only use it for the purposes we specify.

7. Cookies and Tracking Technologies

Novastorya uses cookies and similar tracking technologies to enhance your browsing experience, analyze website trafficand personalize content. You can manage your cookie preferences through your browser settings.

8. User Rights

You have the right to access, update, or delete your personal information. If you wish to exercise these rights or have any questions about your privacy, please contact us using the information provided below.

9. Updates to the Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website or contacting you directly.

10. Contact Us

If you have any questions, concerns, or feedback about our privacy policy or practices, please contact us at:

Novastorya
Email: Info@novastorya.com
Phone:00905389444567